Water

The City of Milton's Drinking Water comes from wells that tap the pristine sand and gravel aquifer. The water is treated as it is pumped by injecting lime for stabilization / corrosion control and chlorine for disinfection.

Common Customer Complaints

Cloudy Water

If your water is cloudy or a milky color please do the following:

  1. Draw water in a clear glass container
  2. Watch water clear
  3. If water clears from bottom to top, this means that it is air in the water and the water is safe to drink.
  4. If water does not clear please call the Water / Wastewater Treatment Department at 850-983-5461 or the Public Works Desk at 850-983-5410, so we may make an appointment to come to your home.

Particles in Water

Please call the Water / Wastewater Treatment Department at 850-983-5461 or the Public Works Desk at 850-983-5410, so we may make an appointment to come to your home.

Lead in Water

Learn more about Lead in the Water (PDF).

Services

Water / Sewer Lines

Call Sunshine at 811 at least 48 hours before you plan to dig.

Water Leaks

Call Public Works at 850-983-5410 to report the problem. Please note that the city personnel will repair leaks on the city side of the meter. A leak on the customer side of the meter is normally a customer problem that the customer will need to fix.

Water Outages

The City of Milton will advertise any scheduled water outage in local papers, on local radio and television stations. Any water outage not scheduled is normally the result of one of our lines being cut by a contractor.

New Water Meters

Please call Public Works 850-983-5410 for current pricing of water meter connections. There is usually a 2 week waiting period to have the water connection made.

2021 City of Milton Water Quality Report

View the 2021 Water Quality Report (PDF).

2020-2021 City of Milton Tap Connection Rates

View the 2020-2021 City of Milton Tap Connection Rates (PDF)