The City of Milton's Drinking Water comes from wells that tap the pristine sand and gravel aquifer. The water is treated as it is pumped by injecting lime for stabilization / corrosion control and chlorine for disinfection.
Common Customer Complaints
If your water is cloudy or a milky color please do the following:
Draw water in a clear glass container
Watch water clear
If water clears from bottom to top, this means that it is air in the water and the water is safe to drink.
If water does not clear please call the Water / Wastewater Treatment Department at 850-983-5461 or the Public Works Desk at 850-983-5410, so we may make an appointment to come to your home.
Particles in Water
Please call the Water / Wastewater Treatment Department at 850-983-5461 or the Public Works Desk at 850-983-5410, so we may make an appointment to come to your home.
Call Sunshine at 811 at least 48 hours before you plan to dig.
Call Public Works at 850-983-5410 to report the problem. Please note that the city personnel will repair leaks on the city side of the meter. A leak on the customer side of the meter is normally a customer problem that the customer will need to fix.
The City of Milton will advertise any scheduled water outage in local papers, on local radio and television stations. Any water outage not scheduled is normally the result of one of our lines being cut by a contractor.
New Water Meters
Please call Public Works 850-983-5410 for current pricing of water meter connections. There is usually a 2 week waiting period to have the water connection made.