The mission of the City of Milton is to develop a first-rate full-service residential, business, and governmental community that responds to customer needs in establishing a safe, caring, and quality environment for all city residents.
Competence - Hire and develop the best staff. The challenge of public service demands the best. Assure effective and efficient delivery of all department services.
Caring - Treat citizens, customers, and employees with respect and consideration. Be responsive to their requests.
Commitment - Accomplish departmental goals and objectives. Be results-oriented. Follow through to achieve desired results. Leadership is action, not position.
Communication - Provide multiple ways to listen to citizens’ comments about city services and empower employees to respond to those needs. Develop and encourage meaningful two-way employee communication at all levels of the organization. Listen to employees and seek opportunities for employee involvement in solutions through various avenues.